Terms of Service

Last updated April 19,2026

1.  Agreement Between You and TheRentGuide.com

Thank you for using our Site to advertise or find your next rental home. The following terms and conditions (the “Terms of Service”) apply to your use of the Site The term “Site” includes TheRentGuide.com and any current or future related mobile Site, mobile applications or other products or services, all of which are owned and operated by TheRentGuide.com and its affiliates (collectively, “TheRentGuide.com”, “we”, “us” or “our”). By using the Site, you explicitly accept these Terms of Service. We strongly recommend that, as you read these Terms of Service, you also access and read the information contained in the other pages and webSite referred to in these Terms of Service, as they may contain further terms and conditions that apply to you. Underlined words and phrases are links to these pages and webSite. The term “Agreement” means the agreement formed between you and us pursuant to these Terms of Service and any other terms and conditions posted on the Site, and any other written agreement between you and us, as the same may be modified from time to time, all of which are incorporated herein by reference.

2.  Website Information and Remedies.

The rental advertisements and vacancies posted on the Site by landlords, owners, agents or agencies, are not affiliated with or owned, governed or managed by TheRentGuide.com.

Fraud of any kind will not be tolerated. In the case of any violation of our Agreement, we reserve the right to seek all remedies available by law and in equity for such violations, including termination of your use of the Site.

3.  One Property Per Listing.

Each listing shall only have one property listed for rent. No consolidated Multi-Unit properties allowed. We reserve the right in our sole discretion to modify or remove any information or content appearing on the Site.

4.  User Content, Your License to Us and Rules for User Content.

By submitting communications, photos, data, information, reviews/opinions or any other content (“User Content”) to us or the Site, you are (i) authorizing us to use such User Content (including, where applicable, your name, image and likeness) and (ii) granting us a limited, non-exclusive, royalty-free, sublicensable, irrevocable right and license to copy, use, distribute, reproduce, modify, display, perform, create derivative works from, store and otherwise use such User Content, in any media known now or in the future. You represent and warrant that you have sufficient rights in the User Content to make this grant.  You understand and agree that User Content submitted through the Site is not confidential or proprietary.

Our Site provides opportunities for you to provide opinions or reviews (“User Commentary”).  User Commentary must not violate these Terms of Service (especially as set forth below under No Unlawful or Prohibited Use). In addition, you represent and warrant that User Content and User Commentary submitted by you does not:

  • Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable;
  • Promote sexually explicit, pornographic material or violence;
  • Contain anything that is discriminatory based on race, color, sex, religion, nationality, disability, sexual orientation, gender identity, marital status or age;
  • Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person;
  • Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Service;
  • Be likely to deceive any person;
  • Promote any illegal activity, or advocate, promote, or assist any unlawful act;
  • Impersonate any person, or misrepresent your identity or affiliation with any person or organization;
  • Involve commercial activities or sales, or advertising; or
  • Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

We do not endorse the accuracy or reliability of any User Commentary, and User Commentary does not reflect our views.  WE ACCEPT NO LIABILITY WHATSOEVER FOR USER CONTENT OR USER COMMENTARY.

5.  Services and Our License to You.

Potential renters may search the Site for available rental properties at no charge.

Subject to the restrictions in these Terms of Service, we hereby authorize you to view, copy, download and print a single copy of the information and data (“Content”) available on the Site, provided that: (1) the Content is used solely for personal, noncommercial purposes; (2) the Content is not modified, republished, or redistributed; and (3) all copyright, trademark, service mark and other proprietary notices are reproduced as they appear in any such Content.  Without limiting the generality of the foregoing, as a renter, you are only permitted to use the Site to search for properties, communicate with advertisers/properties, and utilize other rental-related services offered by us.  Except as expressly provided above, nothing contained herein shall be construed as conferring, by implication, estoppel or otherwise, any license or right under any patent, trademark or copyright of TheRentGuide.com, its affiliates or the Site.

6.  Competitor Exclusion.

Notwithstanding the grant of access conferred in Section 4, we expressly and without limitation revoke the right of any competitor, including competitors of TheRentGuide.com or its affiliates, to access the Site in any way and for any purpose, including, but not limited to, through employees, officers, directors, third party agents, affiliates, or independent contractors.  If you are a competitor of TheRentGuide.com or any of its affiliates, you acknowledge that you are accessing the Site without legal authorization, and agree to immediately discontinue such access, and to direct all parties within your control or under your direction, including, but not limited to, employees, officers, directors, third party agents, affiliates, or independent contractors, to cease accessing the Site on your behalf, or for your benefit.

7.  Use of Third-Party Call Servicer when You Call Properties.

Our listings contain phone numbers and email addresses through which you may contact our advertisers. By using the Site to access listings and by contacting advertisers/properties via the telephone numbers listed on the Site, you consent and give permission to have your voice, identity and call content recorded, monitored, stored and divulged for the purposes described above.  You will be notified at the beginning of a call if it may be recorded or monitored.

You agree to indemnify and hold harmless TheRentGuide.com, its affiliates and its and their respective employees, representatives, agents and suppliers against any claim, suit, action, or other proceeding brought by anyone, including claims by the properties, including but not limited to: (i) your use or someone using your computer or your account; (ii) a violation of any agreement between you and the rental property, whether such violation is by you or anyone using your computer. You agree to pay any and all costs, damages, and expenses incurred by TheRentGuide.com Indemnitees arising out of such claims, suits, actions or other proceedings, including, without limitation, reasonable attorneys’ fees and costs, and awards in connection with (that is, against, or arising from, or otherwise incurred by) any such claim, suit, action, or proceeding attributable to any such claim. TheRentGuide.com cannot and will not be liable for any damage or loss arising from your failure to comply with the terms of service of third-party Site.

8.  Coupons and Promotional Offers

Listings appearing on the Site may contain coupons or other promotional offers, such as rent or move-in special offers (“Coupons”). You may only redeem Coupons if you are 18 years of age or older. You can only redeem Coupons during the promotional period, while supplies last, and any unredeemed Coupon will not have any cash value. Coupons may only be redeemed for the specific property being advertised and no substitution is permitted. You will be subject to the terms, conditions and restrictions mentioned in the Coupon in addition to these Terms.

Unless otherwise set forth in the Coupon, permitted by the advertising property, or required under applicable law, the following additional restrictions apply: You cannot redeem the Coupon in combination with other discounts, promotions or offers; and you cannot duplicate use, sell or trade a Coupon. The Coupon will be void if you attempt to redeem it in violation of the terms of the Coupon or these Terms.

IN ADDITION TO THE GENERAL DISCLAIMER OF WARRANTIES AND LIMITATIONS OF LIABILITY APPLICABLE TO THE SITE, WE DISCLAIM ANY AND ALL WARRANTIES AND LIABILITY AS TO ANY ADVERTISING PROPERTY OR THE PRODUCTS OR SERVICES THAT IT OFFERS. WE DISCLAIM ALL WARRANTIES OF QUALITY, SAFETY, USABILITY, MERCHANTABILITY OR FITNESS OF ANY UNDERLYING PRODUCT OR SERVICE REDEEMED BY YOU IN CONNECTION WITH ANY COUPON. AS BETWEEN THRENTGUIDE.COM AND YOU, YOU AGREE THAT YOU ARE USING THE ADVERTISING PROPERTY’S COUPON AT YOUR SOLE RISK.

9.  No Unauthorized Duplication.

Except as otherwise stated herein, none of the Content on the Site may be modified, copied, reproduced, distributed, republished, downloaded, displayed, sold, compiled, posted or transmitted in any form or by any means, including but not limited to, electronic, mechanical, photocopying, recording or other means, without our prior written consent.

10.  Trademarks.

The term “TheRentGuide.com” and any other trademarks, trade names, logos and service marks (collectively, the “Marks”), displayed on the Site are the property of TheRentGuide.com or other third parties.  You are not permitted to copy or otherwise use these Marks without the prior written consent of TheRentGuide.com or such other owner.

11.  Access and Interference.

The Site may contain robot exclusion headers.  Much of the information on the Site is proprietary or is licensed to us by our users or third parties.  You agree that you will not use any robot, spider, scraper or other automated means to access the Site for any purpose without our prior written consent.  Additionally, you agree that you will not: (i) take any action that imposes, or may impose in our sole discretion an unreasonable or disproportionately large load on our infrastructure; (ii) copy, use, reproduce, modify, create derivative works from, distribute or display any content on the Site without our prior written consent or the consent of the appropriate third party, as applicable; (iii) interfere or attempt to interfere with the proper working of the Site or any activities conducted on the Site; or (iv) bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Site.

12.  No Unlawful or Prohibited Use.

As a condition of your use of the Site, you agree to comply with all applicable federal, state and local laws, statutes, ordinances and regulations regarding your use of our service and any related activities, including, without limitation, the Fair Housing Act, the Fair Credit Reporting Act, and any applicable rent-control or rent-stabilization laws.  You warrant that you will not use the Site in any way prohibited by law and/or otherwise prohibited by these terms, conditions and notices.  In addition, you will not:

  • use the Site if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from the Site;
  • distribute or post spam, chain letters, or pyramid schemes;
  • distribute viruses or any other technologies that may harm the Site or the interests or property of users of the Site;
  • copy, modify, republish or distribute content from the Site (except as provided herein) or the Marks;
  • provide inaccurate contact information or other misleading information, User Content or User Commentary;
  • impersonate another person or otherwise misrepresent your affiliation with another person or entity, conduct fraud, hide or attempt to hide your identity;
  • harvest or otherwise collect information about users, including email addresses, without their consent;
  • transmit to the Site or any user any information or materials of any kind which (i) violate, plagiarize or infringe on the intellectual property or contractual rights of any third party; or (ii) are libelous, defamatory, obscene, pornographic, abusive, harassing, threatening, tortious, invasive of another’s privacy, hateful, or otherwise objectionable; or (iii) contain any viruses, Trojan horses, worms, time bombs, cancelbots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.

We do not conduct any screening, background investigations or credit checks on any individual’s character, creditworthiness or rental history. In the event you use or access any Third Party Service(s) offered through the Site which enables you to access a potential renter’s consumer credit data, criminal history, or eviction history, you hereby certify the following in connection with same: (a) that you have a legitimate business need for such data to assess the suitability of a potential renter of a property listed on the Site; (b) your request and use of such data shall be solely for your internal business purposes in connection with such potential renter and potential transaction; and (c) that you will not provide any such data to any third party, and will comply at all times with all applicable law in the handling, protection and disposition of same.

13.  Reporting Intellectual Property Infringement.

TheRentGuide.com and the Site comply with the provisions of the Digital Millennium Copyright Act (“DMCA”) applicable to Internet service providers (17 U.S.C.  § 512).  If you believe that your work has been copied and has been posted to the Site in a way that constitutes copyright infringement, please provide our copyright agent the following written information:

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  • A description of the copyrighted work that you claim has been infringed upon;
  • A description of where the material that you claim is infringing is located on the Site;
  • Your address, telephone number, and e-mail address;
  • A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Before sending a notice to us, you should confirm that you are the copyright owner or have rights to the copyright which the DMCA requires.  Contact information for our copyright agent for notice of claims of copyright infringement is provided below.

Via email to: admin@therentguide.com or via mail to:

TheRentGuide.com
4212 E Los Angeles Ave., #4233
Simi Valley, CA 93063-3308

14.  Real Estate Licensing and Multiple Listing Service (MLS®) Terms of Use.

TheRentGuide.com does not render legal, brokerage, or other professional advice or services to advertiser clients or users of the Site, and we do not participate in any negotiations with respect to lease transactions.

Before proceeding to view any MLS-provided content made available through the Site, you must acknowledge all of the following:

  • Any information you obtain from the Site is intended for your personal, non-commercial use.
  • You have a bona fide interest in the leasing of real estate through the Site.
  • Contain anything that is discriminatory based on race, color, sex, religion, nationality, disability, sexual orientation, gender identity, marital status or age;
  • You will not copy, redistribute, or retransmit any of the information provided except in connection with your consideration of leasing a property.
  • You will not, directly or indirectly, display, post, disseminate, distribute, publish, broadcast, transfer, sell, or sublicense, any information provided through the Site to another individual or entity. This prohibition expressly includes “scraping” (including screen and database scraping), “data mining”, or any other activity intended to collect, store, re-organize, summarize, or manipulate any information provided or any related data.
  • You acknowledge that the individual MLS that supplies the listing data is the owner of such data and you acknowledge the validity of the MLS’s system, and MLS’s proprietary rights and copyright to such data and any related data.
  • Rent also explicitly authorizes MLS employees, MLS members, or their duly authorized representatives to access the Site for the purposes of verifying compliance with MLS rules and monitoring the display of participants’ listings on the Site.
  • We make no guarantees as to the reliability, accuracy, or up to date nature of any information from MLS sources.
  • By viewing MLS-provided content on the Site, you are not entering into a consumer-broker or similar relationship with Rent or Redfin (as defined by applicable state or provincial/territorial law). However, if you view MLS-content through Redfin’s website (whether in the past or future), those interactions are subject to Redfin’s Terms of Use and you may be deemed to have entered into such a relationship with Redfin through those interactions.

 

15.  Links to Third-Party WebSite; Use of Google Maps.

We may offer features through our Site that facilitate your ability to use various services offered by third parties, and/or the Site may contain links to webSite or applications operated by parties other than TheRentGuide.com (each, a “Third Party Service” and collectively, “Third Party Services”). These Third Party Services may include, but are not limited to, services that: (a) assist landlords and potential renters in the evaluation, negotiation and consummation of transactions among themselves (including tenant screening) and (b) facilitate ongoing rental services once a lease or contract is signed (including online rent payments).  While we may facilitate your ability to use services offered by the Third Party Service provider, we: are not affiliated with any Third Party Service providers; do not control any such Third Party Service providers; do not endorse or guarantee the services of Third Party Service providers; and are not responsible for the site content or conduct of any Third Party Service providers.  If you decide to leave the Site to access utilize any Third Party Services, you expressly acknowledge and agree that you do so entirely at your own risk, and that we are in no way responsible or liable for any such Third Party Services, including, without limitation, their content, policies, failures, promotions, products, services, actions and/or any damages, losses, failures or problems caused by, related to or arising from your use of (or exchange of information through) any Third Party Services.   We strongly encourage you to thoroughly review all policies, rules, and terms of use of any Third Party Service providers that you visit or use, and to complete appropriate diligence prior to sharing any sensitive personal information with such provider(s).Links to Third-Party WebSite; Use of Google Maps.

In addition, the Site provide map views of properties using Google Maps.  Your use of Google Maps through the Site, or otherwise, is subject to the Google Maps/Google Earth Terms of Service (including the Google Privacy Policy).

16.  General Disclaimer.

ALTHOUGH WE HAVE ATTEMPTED TO PROVIDE ACCURATE INFORMATION ON THE SITE AND OUR MOBILE APPLICATIONS, WE ASSUME NO RESPONSIBILITY FOR THE ACCURACY OF THE INFORMATION.  ALL INFORMATION PROVIDED ON THE SITE IS PROVIDED “AS IS” WITH ALL FAULTS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED.  WE HEREBY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE, EXCEPT TO THE EXTENT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.

17.  Limitation of Liability.

NEITHER THERENTGUIDE.COM, NOR ITS PARENT, AFFILIATES, OR SUBSIDIARIES, NOR ANY OF THEIR RESPECTIVE DIRECTORS, EMPLOYEES, AGENTS, VENDORS OR SUPPLIERS WILL BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, COSTS OF REPLACEMENT GOODS, LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THE SITE OR ANY ADVERTISEMENT ON THE SITE, OR DAMAGES FROM THE USE OF OR RELIANCE ON THE INFORMATION PRESENT ON THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

18.  Modification of the Site.

We reserve the right in our sole discretion to improve, modify or remove any information or content appearing on the Site.  We may discontinue or revise any or all aspects of the Site in its sole discretion and without prior notice.  Without limiting the foregoing, we reserve the right to change the terms and conditions under which the Site are offered at any time.  We will provide notice of and the effective date of such changes. Unless otherwise provided in our Agreement, all amended terms automatically take effect upon acceptance for new users, or 10 days after they are posted on the Site for all other users. It is your responsibility to check terms and conditions of this Agreement at the time of each use.

19.  Privacy.

We view the protection of users’ privacy as important and will use your information as described in our Privacy Policy.  We store and process your information on computers that are protected by physical as well as technological security measures.  You can opt-out of communications from us or through the Site by clicking “unsubscribe” on any email you receive from us and adjusting your “Preferences” accordingly.  If you object to your information being used as described in the Privacy Policy, please do not use our services.

20.  Release.

Because the Site are an advertising venue, in the event that you have a dispute with a property/advertiser, you release TheRentGuide.com and its affiliates (and its respective officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of, or in any way connected with, such disputes.  If you are a California resident, you waive California Civil Code §1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.”

21. Waiver of Contractual Rights for Violators of These Terms of Service.

You understand and agree that any individual or entity, including, but not limited to, employees, officers, directors, third party agents, affiliates, or independent contractors of such individuals or entities, that violates any term of these Terms of Service, including, but not limited to, accessing the Site without authorization, or in excess of the authorization granted by these Terms of Service, is precluded from enforcing, agrees not to enforce, and covenants not to sue to enforce, any provision in any contract governing the use of any individual or entity’s website, including, terms and conditions, Terms of Service, and terms of service, asserted by such individual, entity, or any affiliate thereof, as binding on us, or any of our affiliates.

22.  Nature of Our Services.

We operate a platform for properties desiring to advertise residential rental properties with available units, and the advertisements on the Site are based on information provided by the properties.  Accordingly, we are not responsible in any way for the content in any such advertisements, nor are we responsible for any actual lease transaction between a potential renter and a property.

23.  Services Not Provided.

Without limiting the generality of the foregoing, you acknowledge and agree as follows:

  1. we do not participate in any actual lease transactions, including, without limitation, negotiations, discussions, or proposals, and you expressly waive any requirement that purports to impose on TheRentGuide.com an obligation to perform any services other than those expressly undertaken by us;
  2. We do not render legal, brokerage, or other professional advice or services; in the event you desire or need such services, we strongly advises you to secure the same from an appropriate provider;
  3. We are not undertaking any, and have no, duties to renters, including, without limitation, the obligation to inspect rental properties, to verify the veracity of information contained in an advertisement, or to interview or otherwise screen renters;
  4. We are not responsible for the content of, nor does it endorse, the third-party webSite to which you may link using the Site;
  5. We do not guarantee the accuracy of any information available on the Site, and is not responsible for any errors, omissions, or misrepresentations, and all information obtained on the Site must be verified independently;
  6. We may make changes to its products and/or services and the Site at any time and without notifying you or receiving your consent; and
  7. While we comply with applicable state and federal laws, including federal civil rights laws, we cannot guarantee that our users so comply. Accordingly, we assume no liability for renters’ and/or properties’ failure to comply with such laws.

24.  Indemnity.

You will indemnify and hold us (and our officers, directors, agents, affiliates, subsidiaries, joint ventures and employees), harmless from any cost, liability, charge, penalties, claim or demand, including reasonable attorneys’ fees, court costs, and other costs of collection, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party, or incurred by us as a result of your default under this Agreement.

25.  Resolution of Disputes.

If a dispute arises between you and TheRentGuide.com, our goal is to provide you with a neutral and cost effective means of resolving the dispute quickly.  Accordingly, you and TheRentGuide.com agree that we will resolve any claim or controversy at law or equity that arises out of this Agreement or our services (a “Claim”) in accordance with the subsections below or as we and you otherwise agree in writing.

  • In the event that either party to these Terms of Service has a dispute relating to or arising from these Terms of Service or the use of the Site, it must immediately notify the other party in writing giving details of the dispute. If the parties cannot resolve the dispute within fourteen (14) days of receipt of the notice provided for above, the dispute will then be submitted to mediation by a mediator agreed to by the parties, or failing agreement, appointed by Judicial Arbitration and Mediation Services, Inc. (“JAMS”) at the request of either party. If the matter is not resolved by mediation within fourteen (14) days from there, the matter will be submitted for arbitration in accordance with the Federal Arbitration Act (9 U.S.C. § 1 et seq.), by a single arbitrator to be appointed by the parties or, failing agreement, appointed by JAMS at the request of either party. The arbitrator shall not have the power to maintain class action or class-wide procedures, or provide either party with class-wide relief. Any such mediation or arbitration shall take place in Simi Valley, California. Unless the parties agree otherwise, English shall be the sole language of all such proceedings. This arbitration provision shall survive termination of this Agreement.
  • YOU HAVE A RIGHT TO OPT OUT OF THIS AGREEMENT TO ARBITRATE AS DESCRIBED BELOW. UNLESS YOU OPT OUT OF ARBITRATION, YOU AND WE ARE WAIVING (i) THE RIGHT TO HAVE OUR DISPUTE HEARD BEFORE A JUDGE OR JURY, OR OTHERWISE TO BE DECIDED BY A COURT OR GOVERNMENT TRIBUNAL, and (ii) ANY ABILITY TO ASSERT OR PARTICIPATE ON A CLASS OR REPRESENTATIVE BASIS IN COURT OR IN ARBITRATION. ALL DISPUTES, EXCEPT AS STATED BELOW, MUST BE RESOLVED BY BINDING ARBITRATION WHEN EITHER YOU OR WE REQUEST IT. You have the right to opt out of this agreement to arbitrate by sending written notice to TheRentGuide.com, 4212 ELos Angeles Ave., #4233, Simi Valley, CA 93063-3308, within 30 days of first accepting these Terms of Service. Otherwise, this agreement to arbitrate will apply without limitation.
  • After we receive notice that you have commenced arbitration, we will reimburse you for your payment of the filing fee up to $300. For claims less than $75,000 that you win in arbitration, we will reimburse you for any fees paid to the arbitration organization and/or arbitrator. If, however, the arbitrator finds that either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all such fees will be governed by the JAMS Comprehensive Arbitration Rules and Procedures (the “Rules”). In such case, you agree to reimburse us for all monies previously disbursed by us that are otherwise your obligation to pay under the Rules. Arbitration relating to claims of $75,000 or greater shall be governed by the Rules with regard to payment of fees. If you consider that you are unable to afford any fees that would be yours to pay, you may request that we pay or reimburse them, and we will consider your request in good faith. Notwithstanding the foregoing, either party may bring an individual action in small claims court, if the claim is in that court’s jurisdiction and proceeds on an individual, and not class-wide, basis. This arbitration agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies. The arbitration shall be kept confidential by both parties, and either party may seek injunctive relieve before the U.S. District Court – Central District of California or the state courts of Ventura County, California for the limited purposes of: (i) securing compliance with this arbitration provision pursuant to the Federal Arbitration Act; and (ii) enforcing the confidentiality of the arbitral proceedings.
  • BY AGREEING TO THIS ARBITRATION PROVISION, EACH PARTY UNDERSTANDS THAT BOTH YOU AND WE ARE WAIVING THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. BOTH PARTIES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN THEIR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. FURTHER, UNLESS THE PARTIES AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING. If these terms relating to class or representative procedures are legally unenforceable for any reason with respect to a claim, then this agreement to arbitrate will be inapplicable to that claim, and the claim will instead be handled through litigation in court, rather than by arbitration, on the terms below.
  • The arbitrator will have the power to award to a party any damages or other relief provided for under applicable law, with the exception of punitive damages to which neither party will be entitled.
  • The arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. The arbitrator’s decision will be final and binding on the parties. A party can file a written appeal to the arbitration administrator within 30 days of award issuance. The appeal must request a new arbitration in front of three neutral arbitrators designated by the same arbitration administrators. The panel will reconsider all factual and legal issues, following the same rules of procedure, and will make decisions based on majority vote. Any final arbitration award will be binding on the named parties and enforceable by any court having jurisdiction.
  • Subject to the foregoing, all disputes arising out of or related to these Terms of Service or your use of the Site shall be governed by, construed and enforced in accordance with the laws of California, without giving effect to any principles of conflicts or choice of law. If the mandatory arbitration provisions above do not apply to any dispute relating to or arising from these Terms of Service or the use of the Site for any reason, such dispute shall be submitted to and resolved solely in the state or federal courts located in Los Angeles, California without jury trial. Both parties hereby consent to the personal jurisdiction of these courts and waive any objection (including of inconvenient forum) to these courts hearing such disputes. No other court, whether state or federal, may hear any such complaint or dispute. BY ACCESSING AND/OR USING THE SERVICE, YOU IRREVOCABLY SUBMIT TO SUCH EXCLUSIVE JURISDICTION AND VENUE AND AGREEMENT TO WAIVE JURY TRIAL. This arbitration agreement shall be construed broadly to encompass any and all possible claims between you and TheRentGuide.com that are even tangentially related to the contractual relationship created by these Terms of Service.
  • If you are a California resident, in accordance with California Civil Code Section 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.

26.  Notices.

Except as explicitly stated otherwise, notices should be sent to us at the following address:

TheRentGuide.com
4212 E Los Angeles Ave., #4233
Simi Valley, CA 93063-3308

We will send notices to the email address you provide to us, either (i) when you complete a property contact form or (ii) when you create an account on the Site. Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid.

27.  General.

By using the Site and agreeing to the Terms of Service, you are also agreeing to abide by our Privacy Policy, and all other agreements and policies posted on the Site.  We reserve the right to refuse service to anyone and to terminate a user’s account at any time.  In our sole discretion, we may assign the Agreement.  Headings are for reference purposes only and do not limit the scope or extent of such section.  Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.  No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.  If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.  We may rely on your electronic signature to create a binding valid agreement.  From time to time we may send facsimiles or emails regarding our products and services, or may call customers regarding our products and services, and you hereby expressly consent to receiving such emails, SMS/text messages, facsimiles and telephone calls.  See Privacy Policy for more information.  The Sections and policies that by their nature are intended to survive, shall survive any termination of the Agreement.

28.  Integration/Re-Affirmation.

You acknowledge and agree that these Terms of Service, and the other policies, terms, guidelines and rules referenced herein, constitute the entire and exclusive agreement between TheRentGuide.com and you regarding the Site, and supersede and replace any prior agreements between us and you regarding the Site.  You further acknowledge and agree that each time you visit the Site, you: (i) expressly waive any prior rights you may have obtained from any contract to access or use the Site; (ii) re-affirm your commitment to abide by these Terms of Service, including any new provisions that have been added since the last time you accessed the Site; and (iii) signify your agreement that the current terms in in these Terms of Service supersede all prior terms of service in effect when you accessed the Site, such that each time you access the Site, you form a new agreement with us that applies to your access to the Site.